Autocheck for new mail - failure

[Ralph Cohen]

On Sat, 14 Aug 1999 11:53:19 -0500 (CDT), Hazen Woods wrote:

>On Sat, 14 Aug 1999 09:36:39 -0700 (PDT), Bill Wood wrote:
>
>>>I am not sure what the problem is, but PMMail/OS2
>>>ceases to autocheck with the mail server at some point
>>>and a manual check is required to dnload my email.
> SNIP
>
>FWIW, I have similar problem,  Likewise have autocheck for 360 seconds. 
>InJoy remains connected for more than 2 hours, then timesout. After that,
>sometimes PMMail will trigger InJoy  which will reconnect with ISP and then
>fetch mail.  Sometimes, however,  InJoy remains timed out and on everyone of
>these times, PMMail shows in its the status bar:     "Connecting to POP
>server".

I too have had this problem and have reported it to Southsoft support
since last Fall, but the response has been that since there is no way
for them to monitor the TCP/IP connection, then there is nothing they
can do about it.  I've suggested forcing a reconnect after a specified
amount of time following a hung connect attempt, but there was concern
expressed about possible negative side effects of that action.  I would
strongly urge everyone who has these problems to file a bug report with
Southsoft, since there is no one from Southsoft reading this mailing
list and since whenever I complained, I was told that no one else had
reported a similar problem.

Also, I notice that everyone reporting this problem is using PMMail for
OS/2.  Is anyone using the Windows version having a similar problem?

Ralph Cohen

rpcohen@neurotron.com