Have they given up?

[Bill Wood]

On Mon, 17 Apr 2000 11:13:57 -0300 (ADT), Trevor Smith wrote:

>On Mon, 17 Apr 2000 07:05:17 -0700 (PDT), Bill Wood wrote:
>
>>It's a good thing IBM had tech support in place before OS2
>>first came out :o).
>
>I found IBM's tech support for consumers (after the release of Warp
>3) to be horrible and, before I learned of Microsoft's arm twisting,
>I thought it was one of the large reasons IBM threw in the towel on
>the consumer market. I read somewhere that they just didn't
>anticipate how expensive it was to sell and support to the consumer
>market.
>
>Anyway, in my first day or two with OS/2 I called and said:
>
>I've got this directory with a space in it's name (isn't OS/2
>great?). How do I change into it from the command line?
>
>The guy didn't know. He spent 5 minutes with me on hold asking other
>tech support people until they figured it out. That's not good tech
>support training. :-(
>
>

This was an attempt at irony. Note the humor-present happy
face.


Fiery, the angels fell
Deep thunder rolled around their shores
Burning with the fires of Orc

B26354