Know Your Customer was Still more on Email BOMB

[Steve Lamb]

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Thursday, December 07, 2000, 5:41:31 AM, John wrote:
>>"Know your customer" is a totalitarian, statist ploy to trample liberty.

> Why? If you don't know your customer, how are you going to sell anything to him, and sell any more to him? How do you
> keep the customer satisfied?

> So, please explain the logic...

    Explain yours.  You know, businesses in the past several hundred years
were quite capable of keeping their customer satisfied without amassing large
databases and dossiers on their customers.  Since the advent of such
information tracking I certainly know that most companies have annoyed me[*] and
certainly haven't satisfied me.  So explain how these large databases and
dossiers are required when they never were before, say, 10 years ago?




[*] Go shopping at any large grocery store without their "club" card (AKA,
allowing them to track your purchases) and see how much your bill is to keep
your privacy.  I don't want them to track my information, so I now have to pay
a higher rate to do so.  How is that keeping me satisfied?  :P

- --
         Steve C. Lamb         | I'm your priest, I'm your shrink, I'm your
         ICQ: 5107343          | main connection to the switchboard of souls.
- -------------------------------+---------------------------------------------

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