Fwd: RE: Newsletter Technical Feedback

[Trevor Smith]

Can I get some learned opinions on this? I wish I felt more
authoritative but think I'll make sure I know what I'm talking about
before I reply.

I feel this person does not know of what she speaks...

Long story short: HMV sends a newsletter by email (actually this 3rd
party, represented by the person below, sends it for them); said
newsletter contains accented characters; said newsletter has 7bit
encoding so accents show up garbled in OS/2. Bad considering the name
of the darn thing (HMV communiqu=E9) actually contains an accent!

I told them, "hello, are you stupid? 7bit can't be used to send
accented characters!" HMV forwarded to the 3rd party emailer and they
replied:

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3DBEGIN FORWARDED ME=
SSAGE=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
We looked into one of your customer's comment and we have set
encoding to
7bit for a number of reasons.

1) There are a number of issues with quoted-printable encoding
format.  Some
Transfer Agents will improperly decode. We are looking into these
issues.

2) Many email clients can't interpret 8bit encoding, 7bit is the most
supported.

3) Most email clients can interpret the higher order ASCII character
(see MS
Outlook, Eudora, etc.)

4) Very few high order ASCII characters are used.

If you have any other questions or are unclear, let's discuss!

[name/address/email/phone removed]
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3DEND FORWARDED M=
ESSAGE=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


-- 
 Trevor Smith          |          trevor@haligonian.com
 PGP public key available at: www.haligonian.com/trevor