HTML mail crashes PMMail/2

[Bruce Francis]

On Tue, 13 Jun 2000 08:45:31 -0700, Steve Lamb wrote:

>Tuesday, June 13, 2000, 8:36:13 AM, Trevor wrote:
>> All I can do is forward your message to the higher ups.
>
>> They are aware of the problem and are doing their best to get it
>> solved.
>
>    I mean, jeez, I don't use PMMail any more and even *I* am getting tired of
>the dicking around BSW is giving its loyal customers.  When you get the rat
>that jumped ship to say that, something is seriously wrong.

It really IS beginning to feel like a dicking around.  The only release they've
done is the one that changed their splash screen, etc.   There are some bugs
that are real showstoppers (even more so for the poor user that doesn't know
about or understand how to deal with these bad messages on the *server*
side).  Those bugs should be moved to the top of the list, and dealt with
sooner.  This particular bug has been known to BSW for more than 3 months,
and that's long enough to develop a solution and release it.

What is, and always has, felt more like a dicking around from BSW is their
lack of information.  BoB and Ike had a buglist on the website, and you at
least felt like if they were on the list they might get fixed sometime.  With
BSW we have no idea what's on the list, if there is a list, if there is a programmer,
if they really have the source code (or if BoB did the splash screen for them
as part of the buyout), etc.

Bottom line is that there just isn't a lot of "feel good" coming from over there.....

--- 
Bruce Francis              BFrancis@pobox.com
 For PGP Public key:  email with Subject "BFrancis Public Key"
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