"Cannot resolve SMTP host name"

[David Gaskill]

Not sure if this fell down one of the cracks that Steve has just filled in ...

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Sometime after I upgraded to PMMail 2000 I discovered that I could no longer 
connect to the SMTP server of one of that ISPs that I use relatively infrequently. I 
simply get the message,  "Cannot resolve SMTP host name". 

I checked the settings and everything was in order so I contacted  support at the ISP. 
The e-mail I received in response said that they did not support PMMate 2000 (sic) 
and included detailed instructions on to how to use Outlook Express. 

Just to prove that they were a bunch of idiots I set up an account in Outlook Express 
for the ISP concerned and attempted to send an e-mail. It worked! 

I went back and the double-checked the settings in PMMail. I set up another account 
for the same ISP - same result. 

It isn't a matter of life and death to use this ISP but I really would like to know why 
PMMail won't connect to their SMTP server any longer. 

Failing any brilliant ideas I would be quite happy to send all the account details to 
anybody in the UK, (where I live), who is using PMMail 2000, preferably on NT, to 
see whether it is simply my copy of PMMail that doesn't get on with these people's 
SMTP server. 
 

David