[pmmail-list] Finding PMMail/2 [Was: Fetch All Accounts Doesn't...]

[Gene Gough]

You left out the most important.
4) Respond to problem reports within one day, even if saying that they need
more information, etc...... Just let the users know that they have seen the
problem report. 


On Sun, 12 Aug 2001 10:53:27 -0400 (EDT), Carl Gehr wrote:

>1) Want to STOP a thread like this one ASAP.
>2) Want their customers to be as informed as possible about their
>product.
>3) Understand that a lot of Internet sales are made by word of mouth
>[finger?] references and by a prospect that just lurks on a MailList to
>see how happy the users of a product are.
>

Gene Gough                                         IBM - Retired                                                  Marietta, GA
Gough Family Page  :  http://www.goughfamily.com/home/albums.htm
Gough History           :  http://www.goughfamily.com/familytree/goughtree.html
Professional  Page    :  http://www.goughfamily.com/resume/software_expert.html  



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