[pmmail-list] PMMail/2 Sys3175 Crash

[Ralph Cohen]

On Thu, 27 Dec 2001 02:14:42 -0600, Jim Stewart wrote:

>>>That's a little harsh, Scott.
>>Yes, but well-deserved.
>
>I just have to laugh out loud at the expectation that $40 for PMMail
>buys you lifetime product support.

This is not a question of lifetime product support.  It is a question
of the company meeting its self-imposed obligations to fix and upgrade
its products.  Further, numerous users have indicated their willingness
to pay for upgrades.

>
>And, of course, if the writers of that $40 piece of software fail to 
>meet this expectation, by all means, denigrate them on a mailing list.  
>How churlish.

This mailing list was specifically set up by the owners of the software
to provide a forum for feedback from customers.  There is nothing
churlish about availing oneself of the opportunity to provide that
feedback.

Ralph Cohen

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