[pmmail-list] PMMail/2 Sys3175 Crash

Gene Gough pmmail-list@blueprintsoftwareworks.com
Thu, 27 Dec 2001 10:44:40 -0500


Agreed.  

More than a year ago, perhaps two years ago I paid additional dollars to convert my OS/2 license to also 
include Windows.   I have seen some fixes and very little on the list of enhancements that I somehow was 
made to feel were coming.  I can't point to exact words but the then much more active participation of the 
developers of PMMAIL just made it feel like they were coming.     I would guess that my single biggest 
issue now with PMMAIL is the crappy inability to handle heavy HTML encoded  messages that I can't 
even read part of that every Tom, Dick and Harry seems to want to send these days.  The next on my 
frustration list is the really, really pathetic excuse for a spell checker that can't see the walls of the barn 
from the inside. 



On Thu, 27 Dec 2001 07:44:41 -0600, Scott E. Garfinkle wrote:

>On Thu, 27 Dec 2001 02:14:42 -0600, Jim Stewart wrote:
>
>>I just have to laugh out loud at the expectation that $40 for PMMail
>>buys you lifetime product support.  There is something called economic  reality....
>And, in fact, IBM charges for OS/2 support. No problem. However, BSW is *not*
>charging for support. In theory, they are giving it away. I have never seen them
>say something like, "Scott, we are prepared for X dollars per year to make a
>sincere effort to fix your problem, but until then, sorry." I could understand that.
>I can NOT understand having a software product, claiming you will fix it, but then
>reneging when put to the test.
>
>Now do you understand? By the way, many would consider yhour name-calling also to be churlish.
>
>-Scott Garfinkle
>
>
>
>
>
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Gene Gough                                         IBM - Retired                                                  Marietta, GA
Gough Family Page  :  http://www.goughfamily.com/home/albums.htm
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