[pmmail-list] False "New mail" indicator

[PMMail OS/2 Support]

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On Mon, 21 May 2001 10:43:29 +0200 (CDT), Bagyinka, Csaba wrote:

>One of the folders indicates that there is a new mail in one of its
>subfolders (the arrow appears instead of folder icon). If I minimize
>PMMAil the icon says that there are unread mails. 
>
>But none of the subfolders has any new mail and there is no indication
>of this.
>
>How to make back to normal?

Here is a message from the mailing list from a while back.


--
Trevor Smith
PMMail/2 Technical Support
pmmailos2@blueprintsoftwareworks.com


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From: "Stephen A. Carter" <scarter@hticn.com>
To: "pmmail-list@blueprintsoftwareworks.com" <pmmail-list@blueprintsoftwareworks.com>
Cc: "PMMail OS/2 Support" <pmmailos2@blueprintsoftwareworks.com>,
	"Stephen A. Carter" <scarter@hticn.com>
Date: Wed, 17 Jan 2001 14:38:09 +0900 (JST)
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Subject: Stuck folder icon -- FIXED
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On Wed, 17 Jan 2001 11:33:25 +0900 (JST), Stephen A. Carter wrote:
>I'm using PMMail 2.10.2010 for OS/2.
>
>I recently had a crash due to flaky RAM.  I replaced the RAM, and
>everything seems to be back to normal except one thing -- the icon
>for the Inbox folder stays stuck as a diagonal down-pointing arrow
>even when there's no unread mail in any of the Inbox subfolders.

I tried reindexing all the subfolders to see if that would bring back
any "phantom" unread messages.  That didn't work, so I took a closer
look at the FOLDER.INI file in the Inbox directory.

The file looked like this:

Inbox|1|0|3;2;6;4;8;5;7;9;0;1|0|1|0|6|

(Note:  The character shown by "|" is really hex DE.)

Some experimentation with a dummy account showed that the last digit
("6") should be 0 when there is no unread mail in the Inbox and no
unread mail in any of the subfolders under Inbox, so I shut down
PMMail and used a text editor to change the 6 to a 0.  When I
restarted PMMail, the icon was back to normal, and it has behaved
normally since.

Your mileage may vary and all that, but it worked for me.  I'd
strongly recommend backing up your PMMail setup before you try
anything like this on your own system.


-- 
Stephen A. Carter            High-Tech Information Center Nagoya, Ltd.
mailto:scarter@hticn.com                                 Nagoya, Japan
http://www.geekynetstuff.com                   PGP key ID:  0x59B4F7AD




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