[pmmail-list] problem with pm mail 6.60 and Norton

[Barry Wilkinson]

This seems to be the same problem I was experiencing two weeks ago. When it fails it usually creates a 'server broke connection' or 'Server too busy' error. I and others had the 
feeling that Zone Alarm may have something to do with this? However, I am also running NAV2000. 

Difficult one this as it works for some time before showing it's head.

Barry

Running: -
W2000 SP3
PMMail 2.20.2657
Zone Alarm 3.1.395
Norton AV 2002
--------------------------------------------------


On Thu, 03 Oct 2002 23:40:56 -0400, Steve Barber wrote:

>On Thu, 03 Oct 2002 18:13:13 -0400, PMMail 2000 Support wrote:
>
>> I think Marty stated that he was receiving the 'server
>>broke connection' error. Well, in most cases, if you are using a virus
>>scanner to fetch mail (let's say NAV 2002), NAV is intercepting the
>>incoming messages and acting as your server. I am really curious though
>>if NAV is causing the ISP to time out, or if NAV itself is breaking the
>>connection for some reason.
>
>I'm more than curious ... I'm going NUTS.  If I can isolate the bad
>message to one of a couple that I'm sure aren't viruses, then I'll
>try your disable NAV suggestion.  
>
>I've been running NAV 2002 and pmmail for as long as each has been
>available, but never had the problem until about a month ago.  So, I
>would infer that it's something that changed ... either the server
>(attglobal.net, in my case) or NAV is not managing the connection
>correctly now, but used to before.  It's also possible that SPAM has
>stumbled onto some new and nasty constructs.  If it's NAV, it would
>appear that it would have to be something that's changed recently,
>like a new definition or a program fix they downloaded is causing
>their end of the server connection to timeout on certain content
>likely to be found in SPAM (like bodacious html).
>
>I get the same "server broke connection" message ... no matter
>whether I use PMMail, PMMail remote, or Outlook, so I don't think
>it's likely to be the email client.  
>
>I may get as many as 100 SPAM messages a day (most caught by
>attglobal, and identified, but not deleted).  If I access my mail
>several times during the day, it's possible some accesses will work
>fine ... but it's unlikely I'll get through a whole day without a
>"server broke connection", so I'd assume that the problem is
>triggered on the average ever 100 SPAM messages or so.
>
>Brandon, If I had a message in my inbox on the server that I
>suspected might cause the problem, I could try to  bounce it to you
>if you'd like ... send me the right address if you want me to do
>that.
>
>SteveB
>Steve Barber
>104 Sylvan Grove
>Cary, NC 27511
>919-851-4244
>jsbarbe@attglobal.net
>
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