[pmmail-list] auto trash delete does not work?

[PMMail 2000 Support]

On Thu, 12 Sep 2002 07:49:56 -0500, Hazen Woods wrote:

>Any reason why the 8/9/2002 won't go away?  What should I look for to
>resolve the mystery?

Hazen, 

Can you attach a copy of the headers to the support address? I would be
interested to see any discrepencies in the header dates. 

Have you tried shutting down PMMail, deleting the FOLDER.BAG file from
the trash.fld and re-indexing the Trash folder?

A note about this procedure of deleting the .BAG files: If you use this
option, you will lose the status of the messages in that folder (not a
big concern for the Trash folder though). PMMail currently stores the
status of messages (replied, sent, forward, etc.) in the .BAG file
only, so if you delete that and have PMMail recreate the file, you will
no longer see the Sent or Replied icons next to the messages in that
folder. Peter is also working on the Re-Index system as a whole so that
deleting the .BAG file will not be necessary in the future.

--
Brandon King, PMMail 2000 Technical Support
support@blueprintsoftwareworks.com
http://www.pmmail2000.com



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