[pmmail-list] problem with deleting messages from server

Robert Gammon pmmail-list@blueprintsoftwareworks.com
Fri, 26 Jul 2002 07:22:14 -0500 (CDT)


Brandon,
   I too have seen the problem.  Unlike most of the others, I am 
using OS/2.  When the problem e-mail hits, I would have anywhere 
from 5 to 50 e-mails to download.  Now that I am on a DSL 
connection, I do not believe that I have seen the problem.  As 
was mentioned by others, I too went to the web mail service and 
deleted the offending message to get a successful download.  As 
best as I can recall, the offending messages were bigger than 
average, but not necessarily megabytes in size.

Robert Gammon
Houston, TX
On Fri, 26 Jul 2002 00:33:49 -0400, Brandon King wrote:

>On Fri, 26 Jul 2002 00:12:15 -0400, Steve Barber wrote:
>
>>Of course, the failure may not occur in a forwarded (rather 
than
>>bounced) message ... or the problem could be something about 
Windows
>>or the server's inability to download the message.
>
>The main problem with forwarded messages is that most mailers do 
not include
>the original headers, and this is the most vital information 
when trying to
>find the source of a problem email. This is why we request 
bounced or attached
>messages be sent when you experience a problem. I don't know if 
your web mail
>will allow you to view the full message, but if you can, paste 
it (including
>headers) into a text file and attach and send that. I can test 
that by
>receiving it into PMMail from a local folder using the SMTP 
receive feature and
>then bounce it to recreate the POP receive. By the way, have you 
ever
>experienced the message when your inbox had fewer than 100 
messages? Just
>curious if this is only occurring when there are a large number 
of messages on
>the server at one time.
>
>>And ... Brandon may have enough
>>problems without bad messages, anyway :-)
>
>Are you kidding? I live for this, seriously! Barring a problem 
with the spell
>checker crashing when it is cancelled on an outgoing message 
with javascript
>code, I think this beta is ready to be released. I discovered 
this as Peter was
>leaving the office today, so depending on how long it takes to 
resolve that, I
>will be posting the new Windows beta tomorrow afternoon.
>
>
>Brandon King
>PMMail 2000 Technical Support
>support@blueprintsoftwareworks.com
>
>
>
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