[pmmail-list] no answer from tech support! :-(

Ralph Cohen pmmail-list@blueprintsoftwareworks.com
Wed, 02 Apr 2003 18:17:01 -0500


On Wed, 02 Apr 2003 23:09:03 +0200 (CDT), Massimo @ eCS.it wrote:

>On Wed, 02 Apr 2003 15:03:29 -0500, Ralph Cohen wrote:
>
>>As far as your crashes are concerned, BSW indicated that there
>>will not be any more work done on PMMail/2 until after the new Windows
>>version is released and maybe not even then. 
>
>this is not development work, this is *defect support*
>
>a spam email that crash the client is to be considered a security flaw/issue
>
>Your official website states:
>http://www.pmmail2000.com/forum.html

Hi Massimo,

Just to be clear, I have nothing to do with BSW other than being a very
frustrated customer.  BSW has grossly misrepresented their support and
development efforts for PMMail for years and they continue to publish
false claims like:

  "3) PMMail recognizes all types of messages and 
  several types of file attachments. It supports both 
  sending and receiving messages in standard ASCII 
  format, as well as the newer HTML format sent by 
  the latest email products."

BSW is more than willing to take your money for PMMail/2 but that
appears to be the full the extent of their commitment to the product.

Ralph 
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