Rude, rude, rude!

[Ralph Cohen]

>On Tue, 29 Aug 2000 14:25:57 -0400 (EDT), Ralph Cohen wrote:
>
>>Ignoring the details, will Thursday's announcement offer anything more
>>tangible than an announcement of future promises?
>


Why am I not surprised at the lack of any response from the BSW reps to
my simple question?  It seems to be the pattern with this company's
reps that whenever they are asked a question they don't want to answer,
they just ignore it.  Even a simple "Hey, I see your question but I
don't know the answer" would have sufficed and been far preferable to
rudely ignoring the question altogether.  

I hope that among the announcements BSW has promised to make tomorrow,
will be a firm commitment to actively and openly communicate with their
customers instead of treating us, at times, like an unfortunate burden
instead of an important asset..

Ralph Cohen

rpcohen@neurotron.com