Requiem

[Steve Lamb]

Wednesday, June 14, 2000, 11:28:57 AM, Bruce wrote:
> All that would be nice, Steve, but I'd settle for a "Hi, this is Thomas
> Bradford. We purchased PMMail/2, and we're going to support it as well as
> you've come to expect from BMT Micro."

    Well, we got that en proxy from different people.  I don't see how Thomas
would make it sound any less like a shaft at this point.

> Timelines would instill some confidence, but they're not necessary (as an
> engineer, I hate to give 'em, but *my* customers demand them). Lacking a
> timeline, a buglist would instill some confidence that someone "over there"
> (Ralph is doing a good job, but he's not a BSW employee) has all of this
> stuff down. Lacking a buglist, some sort of sales puffery would instill some
> level of confidence.

    Nah.  Timeline isn't needed.  A buglist is just a buglist and says nothing
for progress.  Sales puffery would make me even more scared because I've had
too much contact with sales people in the past few years to trust anything
that ever comes out of their mouths.

    But a report of what has been done shows progress and isn't fluff from
sales who's sole purpose is to BS people.  We've had enough of that, we need
substance now.

-- 
         Steve C. Lamb         | I'm your priest, I'm your shrink, I'm your
         ICQ: 5107343          | main connection to the switchboard of souls.
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