[pmmail-list] Problem sending mail

[Dr. Jeffrey Race]

On Tue, 24 Jun 2003 20:50:18 -0400, Stephen Eickhoff wrote:

>  she could not send. It hung on "waiting for server >acceptance" before 
generating a "socket error".

You need to differentiate whether problem is in her mail client or at
the mail server; also you need a better diagnostic message.

She can do this by telnetting to the SMTP server from a command prompt
and observing the transaction record.   Tell your friend how to do this
and ask for a screen capture of the session, if you know how to do.  If
not, let us know and I can post to the list instructions how to do this.

Jeffrey Race
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