Netscape integration

Steve Lamb pmmail@rpglink.com
Thu, 01 Jul 1999 08:15:32 -0700


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On Thu, 01 Jul 1999 09:28:19 -0400, Ken Diehl wrote:

>But he wouldn't have a clue about how to couple an external editor or spell
>checker.  

    Again, I must point out that since day one when I suggested this on the
list months ago, each time since, and in each time I propose it to Bob I
always stress that PMMail would ship with, and be configured for *ANY*
external libraries or programs that would be used.

    In short, the average user would not have to know how to configure it
because it would be shipped configured.  There would be no change from their
perspective.

    Also, many people appear to be unclear on the concept of "library."  If
they switched to the Aspell libraries it would be like switching DLLs.  They
would need to intergrate it into PMMail.  It would be a part of PMMail, not
something that is external.

>OTOH, how many "average" users actually use pmmail or similar clients.  Most
>probably use what came with the computer.  I would expect most pmmail users
>are computer literate enough to handle the coupling.  As marketers say, you
>need to know you target audience.

    Bingo.  Most people don't *know* you can use another client with thier
service.  In the 3 years I worked tech support you would not believe how many
people could not get that concept even after I flat out told them that.

    "Your email client doesn't work."

    "No, we just send out that as a default, you can use anything you want."

    "Huh?  No, see your email client doesn't work, fix it."



- -- 
         Steve C. Lamb         | I'm your priest, I'm your shrink, I'm your
         ICQ: 5107343          | main connection to the switchboard of souls.
- -------------------------------+---------------------------------------------

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